SWAN Utility Advisory Group

Launched in January 2018, the new SWAN Utility Advisory Group includes six, leading global SWAN utility experts from Singapore, Brazil, Spain, UK, US, and Italy. Advisory Group members will share their vast industry knowledge and collaborate to review and support SWAN activities, steer future SWAN research, and guide strategic planning with the goal of advancing smart water and wastewater networks worldwide. 

View the SWAN Utility Advisory Group Members below and scroll down to review their impressive bios. 



Advisory Member Bios
Michael Toh
Michael Toh, Chief Information Officer at PUB, the National Water Agency (Singapore)

The Water Supply Network Department at PUB is responsible for planning, developing, operating and maintaining the water supply network in Singapore, as well as managing Singapore’s water demand. The Department also oversees PUB’s Call Centre – PUB-One and its Water Service and Operations Centre which ensures that all water related feedback such as leaks are promptly and professionally attended to. Michael is also Singapore’s National Focal Point at the ASEAN Working Group for Water Resources Management.

Prior to returning to PUB on 1 Apr 2015, Michael was the Director of the 3P Network Division of Singapore’s Ministry of the Environment and Water Resources, which supports the implementation of environmental and water policies and programmes through effective public communications engagement as well as manages initiatives for quality service excellence within the Ministry and its Statutory Boards. In 2012, Michael served as the Director of Industry Development Department in PUB. He was also the Managing Director of the Singapore International Water Week and has led the conceptualisation, planning and organisation of the annual global platform for water solutions since the inaugural Singapore International Water Week in 2008.

He received his Bachelor of Engineer (Honours) and MSc in Civil Engineering from the National University of Singapore and his MBA from Nanyang Technological University. Michael also attended the Advanced Strategic Management Programme at IMD Lausanne.


Wagner Carvalho
Wagner Carvalho, Senior Project Manager at AEGEA Saneamento e Participações S.A (Brazil)

Wagner is a civil engineer with more than 15 years of experience, a solid academic background with specialization in water and sanitation, post-graduation in quality management and international executive MBA in project management. Due to his engineering expertise in the water and sanitation industry in Brazil, he has been invited to present several scientific articles in international conferences such as Cleantech Conference (Washington DC), SWAN Forum (London/UK), World Water Tech & Investments (London) and Singapore World Water Week (Singapore).

Wagner’s achievements include: Be Inspired Awards Co-Winner on BIM Advancements in Water Networks in 2015 and 2017. In 2015, Wagner represented Prolagos/AEGEA in the Be Inspired Award competition in London with the Prolagos Water Master Plan 2041. Using the WaterGEMS as a tool to model Prolagos’ water distribution system, it was possible to increase the capacity from 700 liters/second to 1,500 liters/second, to lower the operational costs and to rise the annual revenues from R$ 35 million to R$ 200 million during 2007-2014. In 2017, Wagner represented Prolagos/AEGEA in the Be Inspired Award competition in Singapore with the Prolagos Sewerage Master Plan 2041 and the jury recognised once more the advantages of long-term planning to overcome the sanitation issues by optimizing both investments and operational costs as well as maximizing social and environmental benefits. Wagner started his career as a hydraulic modeller and therefore, he strongly believes that long-term planning can make the difference.


Eva Martinez
Eva Martínez Díaz, Responsible for Smart Services –  Innovation Department at Aqualia (Spain)

Eva’s role involves the technical and economical assessment of state of the art technologies in the water sector, implementing, evaluating and optimizing them through R&D projects related to water, environment and sustainability and in which ICT technologies play a leading role.

She has developed her career mainly within the industrial sector, in international environments and projects and in doing so, she has accumulated 15 solid years of professional experience in strategy

development, project management and leading and conducting business with public and private entities.

Eva earned an Agriculture Engineering Degree from the Polytechnic University of Valencia (Spain) and holds a BSc (Hons) in Environment Sciences at Coventry University (UK) and MSc in Integrated Environmental Management at Nottingham Trent University (UK).


Bob Taylor
Bob Taylor, Operations Director – Drinking Water Services at South West Water (UK)

Bob joined South West Water last year following Pennon’s acquisition of Bournemouth Water in 2015 where he held the positions of Managing Director and Director of Operations. Prior to this Bob was Business Development Director with Singaporean group Sembcorp, responsible for development of the municipal water and wastewater business within most countries outside Asia with a specific focus on the Middle East, South America and India.

Between 2007 and 2010, Bob worked for British company Cascal based in Hong Kong as Managing Director of The China Water Company Limited. Previously, Bob held a number of senior positions with the ADWEA group in Abu Dhabi and also worked for RWE Thames Water as General Manager and Director of the Ajman Sewerage Company in the United Arab Emirates. However most of his professional experience was gained in the UK where he held a number of senior positions in the Veolia Group of companies specializing in leakage control, network management, capital works management and asset management.

Bob holds a B.Sc. (hons) in Civil Engineering from the University of Wales, Swansea, an M.Sc..in Public Health Engineering from Imperial College, London and a MBA from the University of West London. He is a Chartered Civil Engineer, a fellow of the Institution of Civil Engineers, the Chartered Institute of Water and Environmental Management, and Institute of Directors. He is also Deputy Chair of the Board of Governors of South Devon University Technical College and was recently appointed as a Director of the Institute of Water.


Andrew Lee
Andrew Lee, Deputy Director at Bellevue Utilities Department (US)

Andrew Lee joined Bellevue Utilities in 2014 and is currently the Deputy Director, overseeing planning, engineering, construction, development services, smart technologies, regulatory compliance, and operations and maintenance of the drinking water, wastewater, and stormwater utilities. Andrew has 18 years of experience in utilities, having worked for Seattle Public Utilities, the San Francisco Public Utilities Commission, Brown and Caldwell, and Olivia Chen Consultants (now AECOM).

Andrew, who is a Professional Engineer and Project Management Professional, has extensive experience in capital planning and program management, regulatory compliance and negotiations, asset management, and drainage, wastewater, and drinking water engineering. Andrew is an active member of the city of Bellevue’s Smart City Team, with a particular focus on smart water technologies. He has a BS degree in Civil and Environmental Engineering and an MS degree in Environmental Engineering and Sciences, both from Stanford University. Andrew is a member of the Project Management Institute, and has been a past member of the American Water Works Association and the Water Environment Federation.


Emilio Lanfranchi
Emilio Lanfranchi, Water Utility Innovation Manager at MM spa (Italy)

Emilio is a Hydraulic Engineer who has implemented mathematical model of the Milan Water Supply Network and deals with pumps design, optimization, metering and leaks detection. He participated to European fund projects such as “ICeWater”, “Proactive” and “Upsidedown Protect” in the field of Water Management, ICT and Innovation.

He also developed Milan’s 3-year Metering Project as Water Losses and Metering Manager with support of Meter Readers and Leak Detection Crews.

Emilio is now leading and boosting development of innovation, technologies and EU projects for the whole Milan Water Utility (Water, Waste Water and Depuration). He graduated at Politecnico di Milano, with a Master’s in Project Management and PMP.